Our Experience
Our experience is real-world based: working in operational environments helping people face the challenges of improving whilst
still running a successful business.
We have the knowledge to help with a specific process challenge and the expertise
to help you better understand the end-to-end process picture of your organisation and, more importantly, provide you with
the means to implement a company wide improvement solution.
Outsourcing and Off Shoring HR
| Client |
HR Business Process Outsource Consultancy |
| Requirement |
Offshore and outsource part of HR operation in a controlled manner |
| Objective |
Streamline UK HR operation, save money |
| Approach |
Requirements, design and implementation of a web based Business Management Process System bringing together people, process
and systems across the globe |
| Result |
Operation transitioned offshore to an operation with a CPR that was used for training and reference |
Create an integrated Quality Management System (QMS)
| Client |
3rd Party IT Support for Major Global Petro-Chemical company |
| Requirement |
Create an integrated Quality Management System (QMS) |
| Objective |
Become ISO9001:2000 compliant |
| Pre-One BPM |
Organisation was fragmented (Silos) with different areas either having unregulated process documents or no supporting
documentation. |
| Approach |
In-depth study and review of organisation and working practices. Creation and implementation of Document Control
and Production process. Establishment of an integrated QMS to house auditable Governance and Process documentation.
Instigation of an on-going Quality (ISO9001:2000) Awareness programme implementing a series of Internal Audits
designed to raising Quality standards. Completing a successful external audit which certified the Client as
being ISO9001:2000 compliant |
| Result |
Satisfied customer with internationally recognised Quality
certification |
Saving Money
| Client |
Retail, IT, HR and Financial companies |
| Requirement |
Cutting costs |
| Approach |
Multiple Activity Based Costing projects to identify savings. Helping organisations make informed
decisions based on real data |
Health & Safety
| Client |
Data Communications Giant |
| Requirement |
Develop a web based Health & Safety system |
| Result |
Control and communication of Health & Safety process across the organisation |
